The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals.  The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.

More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide on eight specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year.

Marie Moffatt, MediaRadar’s Senior Director of Client Services, says: “MediaRadar is thrilled and honored to win the prestigious Stevie Award. Our team prides itself in giving our clients highly responsive hands-on support to ensure we’re a true ad sales partner at every step. This is our 9th consecutive year winning a Stevie. It pushes us to create a customer service experience that is like no other.”

MediaRadar created cutting-edge processes to leverage in-depth client insights to drive user-segmented client outreach. This highly targeted outreach led to client usage issues being detected sooner and showed account decision-makers MediaRadar’s true value to their businesses. With these significant process improvements, Client Services was able to turn around at-risk accounts, as well as provide additional services to directly benefit clients. MediaRadar considers itself an extension of our clients’ teams, so any opportunity we have to provide value, we’re proud to give. 

MediaRadar CEO Todd Krizelman congratulated the team, stating: “We are honored to win the prestigious Stevie® Award. This solidifies our commitment to our clients and really demonstrates our team’s commitment to go above and beyond to provide the best support possible”. 

“The nominations we received for the 2022 competition illustrate that customer service professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations during the COVID-19 pandemic,” said Stevie Awards president Maggie Gallagher Miller.  “The judges have recognized and rewarded their achievements, and we join them in applauding this year’s winners for their continued success.  We look forward to recognizing them on May 11.”

About MediaRadar

MediaRadar’s award-winning ad intelligence solutions deliver timely cross-media insights that are highly targeted to the needs of media sellers, agencies and marketers. The company’s database covers over 4mm+ brands across TV, print, and digital platforms including emerging formats like YouTube, podcasting, OTT, social platforms. Media selling teams rely on us to prospect for new business, create compelling pitches and connect with the right buyers. Agencies and brands use MediaRadar to create the best media mix, monitor competition and uncover new advertising opportunities. Connect with us on Twitter, Facebook ,LinkedIn & Instagram.

About The Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards here.

New York—July 26, 2021—Today, the Business Intelligence Group named MediaRadar, Organization of the Year in the 2021 Sales and Marketing Technology Awards program, also known as The Sammys. The Sammys honor organizations and products that help to solve the challenges organizations have connecting and collaborating with prospects and customers.

MediaRadar was awarded the 2021 SAMMY for Outstanding Sales & Marketing Technology in mass media. Judges were impressed with MediaRadar’s cross-department collaboration. MediaRadar’s product, engineering, marketing and client services worked together to provide near real-time buying trends to the market for free. These trends were then used by media companies to influence ad sales strategy during COVID-19. This demonstrated MediaRadar’s commitment to the advertising industry during the most challenging year media sales has ever faced.

“I’m proud that MediaRadar is receiving this Sammy award for its remarkable year of product innovation,” said Todd Krizelman, CEO of MediaRadar. “These near-real-time buying trends required collaborative cross-departmental efforts. Efforts like this further our reputation as a cutting edge client-centric organization that continues to listen and respond to the needs of our industry.”

“We are proud to reward and recognize MediaRadar for their innovation and dedication to helping both the organization using their technology and the ultimate consumer,” said Maria Jimenez, Chief Nominations Officer, Business Intelligence Group. “It was clear to our judges that their efforts will improve how we all connect with the clients and prospects we love, for years to come.”

About MediaRadar
MediaRadar’s award-winning ad intelligence solutions deliver timely cross-media insights that are highly targeted to the needs of media sellers, agencies and marketers. Our extensive database covers over 4mm+ brands across TV, print, and digital platforms including emerging formats like YouTube, podcasting, OTT, social platforms. Media selling teams rely on us to prospect for new business, create compelling pitches and connect with the right buyers. Agencies and brands use MediaRadar to create the best media mix, monitor competition and uncover new advertising opportunities. Connect with us on Twitter, Facebook, LinkedIn & Instagram.

About Business Intelligence Group

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, business executives—those with experience and knowledge—judge the programs. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®. 

More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition. Winners were determined by the average scores of more than 160 professionals worldwide on nine specialized judging committees. 

Marie Moffatt, MediaRadar’s Director of Client Services, says: “At MediaRadar, we strive to exceed our clients’ expectations every day, especially now during these challenging times. Continuing to excel as a team throughout 2020, makes it an even greater honor to be receiving these awards.”

This year, MediaRadar’s Client Services Team was more determined than ever to exceed client expectations. The pandemic made it critical that internal team processes were streamlined to both address client requests, as well as provide critical industry insights to a challenging marketplace. These efforts resulted in greater client satisfaction and helped further solidify MediaRadar’s place as an industry leader in the ad sales space. 

MediaRadar CEO Todd Krizelman congratulated the team, stating: “I’m thrilled to see MediaRadar win these prestigious awards. These wins are even more meaningful in a year that was fraught with challenges and uncertainty. As always, we worked together to go above and beyond for our clients!”

This is the eighth year in a row that MediaRadar has been awarded the Stevie Award for Customer Service.

“In the toughest working environment in memory for most organizations, 2021 Stevie Award winners still found ways to innovate, grow sales, please their customers, and secure new business,” said Stevie Awards president Maggie Gallagher.  “The judges have recognized and rewarded this, and we join them in applauding this year’s winners for their continued success.  We look forward to recognizing them on April 14.”

About MediaRadar

MediaRadar revolutionizes ad sales by helping sales executives spend their time pitching and closing deals, instead of researching and preparing. MediaRadar helps sellers determine the best prospects to pursue, which offerings to pitch, and how to position themselves most effectively against their competitors. This SaaS sales-enablement platform is built on the most comprehensive and up-to-date database of multimedia advertising information available. Connect with us on Twitter, Facebook and LinkedIn.

About the Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com. Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales.  

MediaRadar is honored to be recognized by the world’s premier business awards, The Stevie Awards, for our success in customer service during 2018. The 13th annual ceremony was held on Friday, February 22nd in Las Vegas, Nevada.

MediaRadar is not only committed to providing our clients with an amazing product, built on accurate data, but we’re also dedicated to providing the best-in-class service to our clients. We truly think of ourselves as an extension of their team. We are incredibly honored that our efforts have been recognized by the Stevie’s selection committee since 2014. As each year passes we are humbled to be recognized for our extensive efforts to provide an amazing client experience.

This year, we were awarded not one, but THREE awards in the following categories:

A. Front-Line Customer Service Team of the Year – Technology Industries

This category recognizes service teams that directly engage customers within the technology industries.

To win this award, MediaRadar beat out over 100 other computer software, computer services, computer hardware, internet and new media, and telecommunications companies.

B. Customer Service Department of the Year – Computer Software

This category recognizes everyone who formally works in customer service in an organization, regardless of their role or location.

MediaRadar was honored to be selected among some of the top companies in customer services, including those outside of software like airlines, shipping, consumer products, financial services, healthcare, and leisure.

C. Customer Service Team of the Year – Recovery Situation – Technology Industries

This third category recognizes service teams, who have demonstrated exceptional skill in recovering either an individual case or in rebuilding an underperforming department.

MediaRadar is growing by 25 to 30% each year. High growth rates are a good thing, but they also present a unique challenge. How do we maintain this high level of customer service as we onboard so many new clients? In 2018, MediaRadar combined our expert client and industry knowledge with artificial intelligence (AI) and customized automation to maintain our exceptional client service. Our 95% renewal rate is a testament to the amazing service we supply to our clients.

We’re excited to bring our clients the highest quality products and exceptional levels of service. Thank you for allowing us the privilege of being part of your team.